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Additional Support
There are many services and tools that Antioch offers to help you be successful on your programs. The resources listed below can help you with many challenges, but if you need additional help, please contact your instructor, program coordinator, or program director for assistance in getting the support you need.
| Academic Technology | Remote Learning Guide for Students, YouTube Tutorials & Sakai Student Guide |
| Disability Support Services | Academic support for students with learning differences and disabilities |
| HelpDesk | Getting Started with AUDirect, login issues, Antioch-supported software, general technical support etc... Call 866-662-0056 or submit a HelpDesk ticket in AUDirect. |
| Library | Library Catalog, A-Z Databases, Journals A-Z, We Deliver, Research Guides |
| Registrar’s Office | Student Records, Re-Enrollment, Request a Transcript, Forms, etc... |
| Student Services & Financial Aid | Billing, Financial Aid, Work-Study, Veterans Services, Forms and Processes |
| Virtual Writing Center | Peer writing support, APA Style Guide, MLA Style Guide |
| NEW WellConnect |
You don't have to handle everything on your own. Let’s be real: life can be tough. When your responsibilities start to feel overwhelming and it’s hard to make it through the day with a smile on your face, it’s important to reach out for help. You can lean on your free and confidential WellConnect well-being program. We've got your back. Get your SchoolCode by clicking the WellConnect link. |
Academic Resources
- AUDirect
- Academic Catalogs
- Student Policies
- Style Guides: APA Style Guide, MLA Style Guide
Technology Support
- Convert-a-File - Use Convert-a-file to convert a reading to an accessible format, Word Doc, PDF, MP3 audio file or Braille.
- Step-by-Step Guide for Logging In to Zoom the First Time
- Video Tutorials: Sakai
- Video Tutorials: Zoom
- Zoom Support
- HelpDesk: For any other technical issues (login issues, Antioch-supported software, general technical support etc...), contact the HelpDesk:
Call 866-662-0056 or submit a HelpDesk ticket in AUDirect.
Zoom Etiquette
Attendance
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- Join 5 minutes early to give yourself time to troubleshoot any problem.
- You are expected to attend the duration of each scheduled synchronous online class for full credit.
- Please ask your instructor to find out if you are expected to keep your video on for the duration of class.
- If you get disconnected, try reconnecting for 15 minutes and email your instructor if you are not able to return.
Professionalism
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- Students are expected to uphold professional standards of the classroom.
- Appropriate attire (e.g., as if you were coming to campus).
- Conduct yourself in a professional manner. AU Student Conduct Policies
- Students are expected to uphold professional standards of the classroom.
Active Participation and Presence
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- Strong and reliable Internet connection. (Troubleshooting Tips)
- Join from your computer or tablet if you can. If that isn't possible you can connect via the Zoom app on you cell phone, but know only limited functionality is available.
- Do your best to ensure adequate lighting and limited background distractions.
- Use headphones with a mic whenever possible and mute yourself when not speaking to reduce background noise.
- If possible, join via a private and secure location (e.g., a room where no one else will come and go).
- Use the "Raise hand" feature in the Participants pane and the "Reactions" in the main toolbar to participate without audio.